Privacy Policy

Our company is committed to carefully handling and protecting any personal information obtained from customers using our website and during our general business operations. This Privacy Policy explains how we manage personal information.

By using our website, customers are deemed to have fully understood and agreed to the terms of this Privacy Policy.

Our company reserves the right to modify this Privacy Policy at any time, and customers are considered to agree to the latest version of this policy.

Scope

This Privacy Policy applies solely to our company’s website. Our website may contain links to other websites; however, this policy does not apply to those external sites. We recommend reviewing the privacy policies of each website you visit to understand their data protection practices.

Purpose of Collecting Personal Information

The personal information we collect from customers is used for the following purposes:

To utilize in the services we provide to our customers
To accurately inform customers about special services, new products, and other updates
To offer services and content tailored to our customers’ preferences
To facilitate online purchases, newsletter subscriptions, brochure requests, and other services
To gauge customer satisfaction with our products and services
To contact customers when necessary
To support our marketing activities

The information we collect is as follows:

Name, gender, date of birth, home address, home telephone number, fax number, and personal email address.

Company name, department and job title, company address, company telephone and fax numbers, and company email address.

Any other information necessary for your inquiry or survey.

How we manage your personal data

We take the utmost care to ensure that your personal information is managed appropriately and is not disclosed.

In addition, we entrust part of the handling of personal data to external contractors who are recognized as handling personal data appropriately. We enter into contracts with these contractors that include terms and conditions regarding the handling of personal data. Furthermore, we provide the necessary and appropriate training and supervision to our contractors to ensure the secure management and proper handling of your personal data.

Use of personal data

Your personal information collected through this page will not be disclosed, provided, sold, or shared with third parties.

Correction, deletion, and cessation of use of personal information

To request disclosure, correction, or deletion of your personal data, or to ask us to stop contacting you or using your personal data, please contact us at the following address.

Contact point for inquiries regarding your personal information

Japanese Online Lesson

Mariko Heckenroth
Phone: +44 75 5751 5892

Email: japaless@outlook.com

In the case of an email newsletter, we will also describe the method for unsubscribing in the email sent.

Our Policy on the Collection of Personal Information in Relation to GDPR

Through our services, certain information is collected, stored, and processed for each customer. However, we do not collect any information that is not necessary.

The types of data collected are as follows:

Name
Address
Phone number
Email address
Gender
Cookie identifier

The Means by Which We Collect Your Personal Information

When you use our services, we need to collect, store, and share certain personal data, and we ask for your agreement to this policy. We collect information in the following ways:

1. Information You Provide Voluntarily
The information you voluntarily provide may include personal data necessary for receiving our services. Most importantly, it is entirely your choice whether or not to provide this information.

2. Automatic Data Collection and Processing
We automatically create or collect certain information from your computer or device when you use our services. This includes your IP address, information about the devices and browsers used to access our services, the URL of the website that referred you to us, and the links you click when leaving our site to visit a third-party website. It may also include information such as your destination. Additionally, we may determine your location based on your mobile device or IP address. This helps improve your experience and allows you to see content that is more relevant to you. It also includes details of bookings made through our services.

3. Information Received from Third Parties
Depending on how you interact with us, your information may be provided to us by third parties. For example, when you visit our website through a promotional partner or log in using a social media login feature.

Children Under 13
Our services are not intended for children under the age of 13. Children under 13 are not permitted to provide any information to or through our services. We do not knowingly collect personal data from children under 13. If we become aware that personal information has been collected without parental or guardian consent, we will delete such information.

Precautions Regarding the Handling of Personal Information
Protecting the security of your personal data is our top priority. Access to your information is restricted to employees within our organization who need it to perform their duties and provide services.

While no website or application can guarantee complete security, we maintain an organization-wide security program designed to keep your personal data as safe as possible. We implement a variety of technical, organizational, and administrative security measures and best practices appropriate to the type of data being processed. For example, access to systems storing data is restricted, and cloud-based servers use industry-standard disk encryption. We protect your personal data using TLS and HTTPS encryption during transmission over the internet. We also conduct security assessments of third-party processors who handle your data.

Sharing Personal Data with Third-Party Processors Under Our Instructions
We share information related to you with selected third parties (“third-party processors”) that provide various services supporting the delivery of our services. These may include technology infrastructure providers, customer service tools, and authentication services.

We require all third-party processors to handle information on our behalf in accordance with contractual terms. These terms ensure that data is processed in compliance with applicable data protection laws, used only according to our instructions, and not for the processor’s own purposes (unless the customer has explicitly agreed).

The location of third-party processors or where they process information may differ from your country. If personal data is transferred from Europe to a location outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data. In most cases, this includes the use of standard contractual clauses and strict security controls approved by the European Commission.

Types of Third-Party Processors with Whom We May Share Your Personal Data

Payment processing companies that we work with to securely store or process payment information, such as credit and debit card details required for purchasing services and products. For example, when you enter your card details, such data is stored in PCI-compliant data storage provided by leading third-party payment processors.
Providers of email management and delivery tools. For example, if you subscribe to our newsletter or other marketing communications, we use third-party email delivery tools to manage these communications.
Security and fraud prevention service providers. For example, we use such providers to detect automated software agents that may disrupt our services and to prevent API abuse.
Providers of data aggregation and analytics software services that enable us to effectively monitor and optimize our services.
Providers of cloud storage services and other essential IT support services.

Sharing Information with Third Parties Outside Our Direct Control

We share personal data with third parties only when you have explicitly given your consent. For example, if you instruct us to share your email address with a third party in order to receive promotional emails as part of joint promotions with our partners, we will do so.

Certain information may also be collected by third parties such as advertisers, marketing networks, and affiliates using technologies like cookies (see “How We Display Advertising” below). For example, your IP address and activity data—such as searches performed or pages viewed on our website—may be collected and shared with these third parties so they can display relevant advertisements to you. This information will never include your name, contact details, or any other information that could identify you offline. For more details, including how to opt out of certain types of advertising, please refer to the “How We Display Advertising” and “Cookie Policy” sections of this policy.

Disclosure of Information for Legal Reasons

We may disclose your information where necessary to enforce our Terms of Use or other agreements, or in the event that our business (or part of it) is sold, in which case your information may be disclosed to a prospective or actual buyer.

We may also disclose your information if necessary to prevent, detect, or prosecute illegal or suspected illegal activities, including fraud, to prevent other harm, to comply with legally binding requests or legal proceedings, or to enforce our rights and claims. We may also disclose your information where necessary to prevent harm to you or others.

Where We Store Your Information

Your data will only be processed by providers that offer appropriate contractual safeguards for the protection of personal data. In some cases, your data may be stored in a country that has a different level of data protection than your own; however, we will always ensure that appropriate safeguards are in place to meet required standards.

Use of Cookies and Tracking Technologies

We use cookies in combination with other technologies, such as tracking codes, to collect information for the purposes outlined in this policy.

Cookies are small data files stored on your computer or device that record information such as preferences and settings. They allow us to provide a more consistent and relevant user experience. We also use cookies to track how you use our services and to collect information about experiments or improvements we are testing.

Cookies on our website may be set by us, by third parties we work with, or by independent third parties such as advertising companies.

Tracking codes are snippets of code placed on pages to measure access and user interactions. We use tracking codes to better understand how you interact with our services, the advertisements shown, and your overall usage of our services.

Your Rights Regarding Personal Data

You have the right to request a copy of your personal data, to correct, delete, or restrict the processing of your personal data, and to receive the personal data you have provided to us in a structured, machine-readable format.

You may also object to the processing of your personal data in certain circumstances, particularly where such processing is not necessary to meet contractual or legal obligations. Where we rely on your consent, you have the right to withdraw it at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

These rights may be limited in certain cases—for example, if fulfilling your request would disclose another person’s personal data, or if we are legally required or have a legitimate interest in retaining certain information. If you have unresolved concerns, you have the right to lodge a complaint with a data protection authority.

If you are unable to fully exercise these rights through your profile, you may contact us directly. If your concerns remain unresolved, you also have the right to file a complaint with the relevant data protection authority.